Sutton Free Library
EQUITABLE SERVICES POLICY

GOAL

 

To make Sutton Free Library’s programs and services accessible to all residents, including the disabled.

Reference: ADA Guide for Small Towns - http://www.ada.gov.smtown.htm

 

SUMMARY

 

Sutton Free Library is a two story split-level building designed in 1940 with stairs present at all entrances.  The Library is currently not accessible to people in wheelchairs or with limited mobility. In an attempt to comply with the Americans with Disabilities Act (ADA), the Library offers the following reasonable accommodations to patrons upon request:

 

ACCESSIBILITY CONCERNS

 

Upon request patrons may make an appointment with the Library Director to review accessibility concerns and to discuss service options. Patrons may also communicate their Library needs to the Library Director by completing the Trustees Accessibility Concerns Form.

 

PROXY BORROWING

 

This service allows designated individuals to borrow materials on the behalf of patrons with disabilities.  Disabled patrons may authorize a proxy borrower by letter or email to the Sutton Free Library including the following:

  • Patron Name and contact information: Address, phone number(s) and email.

  • The name and contact information of your proxy.

  • Expiration date of the authorization

After receiving this permission, the Library will place a note in the registration records listing the name(s) of those individuals allowed to borrow on behalf of the disabled patron.

 

ALTERNATE LOCATION FOR LIBRARY SERVICES

 

Appropriate accommodation is made upon advance notice. All are welcome to our programs.

 

Meetings with the Library Director in an accessible location: Appropriate accommodation is made upon advance notice. Typically, the Library Director will arrange to meet the patron at the Town Hall at a mutually convenient time.

 

TELEPHONE CONSULTATION

 

Reference, referral and reader’s advisory services are offered over the telephone or email to our patrons.  Special effort is always made to offer extended services to disabled patrons.

 

CURBSIDE SERVICE

 

Upon notification of arrival time, a staff member will meet a patron at their vehicle to exchange books, issue cards or perform other usual library duties.

ELECTRONIC SERVICES

 

The holdings of the Sutton Free Library are in the electronic catalog of the New Hampshire State Library. This catalog is available over the internet. Patrons may call from home to reserve material or to request that the material be borrowed for them from another library through Interlibrary Loan.

 

HOME BOOK DELIVERY

 

Library materials may be delivered to a patron’s home upon request and at a mutually agreed upon time.  See Home Delivery Policy for additional information.

 

ACCESS TO UNIQUE LIBRARY MATERIALS

 

Material that are part of Sutton Free Library’s non-circulating collection may be viewed in the following manner:

  • The Librarian will bring the desired material to a meeting with the patron at the Town Hall.

  • The material may be sent to a neighboring accessible Library and held at their circulation desk for in-library review.

Sutton Free Library’s non-circulating material may not be taken home or otherwise removed from the Library.

 

SERVICE ANIMALS

 

Service animals are welcome in the Library.

 

Adopted by the Sutton Free Library Board of trustees on February 5, 2019.